ORDERING To order a kazu k. designs product, please use the convenient online store (if available) or contact designer, Andi Grisham for further assistance. Once your order has been placed, an order confirmation will be emailed or faxed to you. PROCESSING Each kazu k. designs product is handmade and created especially for you. Please allow approximately five to 10 business days for processing. PAYMENT Orders will be processed once payment in full has been received. kazu k. designs accepts the following methods of payment: credit cards via PayPal (preferred); cash (personal orders only; do not mail cash); personal checks (order will be processed once funds are fully cleared); and money orders. SALES TAX The kazu k. designs studio is located in Alabama; therefore a 4% sales tax will be charged to your order. INTERNATIONAL ORDERS For all orders shipped to addresses outside the continental U.S., please contact designer, Andi Grisham for further information. SHIPPING All kazu k. designs products ships via USPS mail First Class parcel post unless otherwise arranged. Should you require expedited shipping, please contact designer, Andi Grisham for additional shipping options, including USPS Priority Mail and Express Mail, or FedEx and UPS services. SHIPPING & HANDLING CHARGES A flat fee for shipping and handling of $8.00 will be charged for orders of up to three products. Add $2.00 per product for additional shipping and handling of larger orders. RETURNS & EXCHANGES All kazu k. designs products are unconditionally guaranteed. If you are not satisfied with your product, kazu k. designs will gladly exchange your unused item within 30 days of order processing date. Please contact designer, Andi Grisham for a return/exchange number and shipping address. Your new kazu k. designs product will be processed and shipped to you within five business days. Refunds for unused products will be reviewed on a case-by-case basis. REPAIRS Should you require a repair to your kazu k. product, simply contact designer Andi Grisham for a repair number and shipping address. Most repairs are complimentary. For lost or damaged hardware, a repair kit can be mailed to you. PRIVACY Your privacy is important to us. The information you provide to kazu k. designs will only be used for the purpose for which it was intended. We will never share your information with other parties without first obtaining your permission. TERMS & CONDITIONS By using this website, you agree to these terms of use. If you do not agree to these terms, you may not use this website. Andrea Marie Grisham, DBA AMGbags, DBA kazu k. designs, reserves the right, at any time, to alter, modify, or update these Terms of Use, and you agree to be bound by such alterations, modifications, or updates. DISCLAIMER Andrea Marie Grisham, DBA AMGbags, DBA kazu k. designs is providing this website and its contents, including, without limitation, images, text graphics, and links on an "as is" basis and makes no representations or warranties of any kind with respect to this website or its contents. Item(s) identified as "handmade" include handmade manufacturing processes and therefore are artistic in nature; thus, items are not identical,and image(s) of item(s) may not represent actual appearance. Andrea Marie Grisham, DBA AMGbags, DBA kazu k. designs, to the maximum extent permitted by law, disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, including, but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, and freedom from computer virus and implied warranties arising from course of dealing or course of performance. In addition, Andrea Marie Grisham, DBA AMGbags, DBA kazu k. designs, does not represent or warrant that the information accessible via this website is accurate, complete, or current. For more information, please contact designer Andi Grisham via email (andi@kazukdesigns.com) or phone (305.527.8721). |